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Mobile messaging is rapidly becoming the preferred option and a standard practice in business communications. Services from Research In Motion and Verizon offer options that allow you to receive and send email wherever you are.

Executives on the go, sales personnel traveling between customer sites, and service professionals out on calls are increasingly using mobile e-mail to stay in touch.  Both the Blackberry, manufactured by Research In Motion, and the Treo, manufactured by Palm, are becoming corporate America's communications tool of choice.  Once only used by "techies", Blackberries and Treos are now being widely used in a vast array of organizations that all have one thing in common: the critical need for their personnel to stay connected.  Having the ability to be connected at anytime from anywhere to the office can help to close deals, resolve customer  problems, or access critical information.  It also makes it easier for road warriors to stay in touch with loved ones. 

As long as the user is connected to a cellular network associated with their device, they can send and receive e-mail.  The technology employed by both technologies is similar:  New  messages arrive at the user's mail box and are automatically forwarded to the mobile device, with a copy left in the user's desktop inbox.  The user reads and responds  to the e-mail message using their mobile device.  Generally attachments are left in the desktop inbox, so the mobile user receives only the message without any attachments.  Outbound mail sent from a mobile device goes directly to its destination only without a copy going to the user's main e-mail sent box. 

In order to make a mobile device useful, it must synchronize with the user's   primary e-mail box.  Synchronization includes marking messages as "read," and pushing copies of sent e-mail messages to the main desktop e-mail box.  As the software has improved, most of these functions are transparent to the user.  As the reliability,     stability and ease of use have improved, mobile devices have been much more attractive to less sophisticated users. 

The software that manages the e-mail forwarding and synchronization falls into two categories: client-based software and server-based software.  For small implementations, the software is installed on the user's PC, and generally the software integrates with Microsoft Outlook, adding options to the Outlook menu for managing the mobile e-mail.  In larger implementations, a server-based solution is required.  With server- based implementations, the software is either installed on the company's e-mail server or on a separate server responsible for managing mobile communications. 

DeckerWright Corporation has implemented mobile email solutions for customers using client-based and server-based software for both Blackberries and Treos.  While the Blackberry solution has been in the market place longer, Treo's offering has proven to be just as reliable and feature rich.  The solution your company selects is based largely on the cellular network in your area.  One advantage of Treo is that it runs on the Windows Mobile operating system, making many of the screens and features look and act like Microsoft Windows XP.  Applications that take advantage of current messaging technology are only beginning to emerge.

Regardless of the mobile email solution you chose, DeckerWright Corporation can put the technology to work for your company and increase its productivity!  

Call for e-mail solutions 732.747.9373.

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