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The New Jersey IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At DeckerWright Corporation, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Thank You DeckerWright

    DeckerWright just finished a complete upgrade of Monmouth Arts’ computer server and network.  They had helped us nurse our old computers as long as humanly possible but we knew it was time to upgrade.  Even with a nonprofit budget they helped us figure out what we needed and made the installation process seamless.  We are thrilled with our new all-in-one computers that take up so much less space and are so quick to respond.  With our new equipment and cloud backup we are able to focus on making Monmouth County a better place through the arts more efficiently and with confidence in the technology that makes it possible.

  • I Highly Recommend DeckerWright

    DeckerWright Corporation has been our valued IT vendor for many years.  They had managed to keep our old computers running long after they should have been replaced, and recently we relied on their guidance and expertise to replace all of the now obsolete Windows XP towers and laptops. DeckerWright Corporation worked with us to get HP computers at a great price and coordinated with our staff to retire the old computers and deploy the new ones.  Our not-for-profit agency now has a faster and more secure network with much happier employees!  The staff at DeckerWright Corporation is knowledgeable - staying on top of industry trends and advising us clearly and pragmatically - and they are always responsive to our needswhether routine or an emergency. It is truly a pleasure to work with them and I would highly recommend DeckerWright Corporation!

  • Network Support

    DeckerWright Corporation has been a valued partner in helping to design, implement, and support our network. They provide insights and suggest ways to incorporate the technology to streamline operations and make people more efficient... If you are looking for a vendor that will deliver and who will be a valuable partner in the success of your organization; I would definitely recommend DeckerWright.

  • We've Had Fewer Computer Problems!

    DeckerWright Corporation is a valued member of the Red Bank Pension Services team. With DeckerWright’s ActivMaintenance, we have had noticeably fewer computer problems. They've helped modernize our office to become “paperless” which has allowed us to grow without increasing staff. The DeckerWright staff is great, and always responsive to our needs.

  • We Are Now Better Equipped!

    Our Care Management Organization relies heavily on e-mail to communicate with and assist our clients. You can imagine our concern when transitioning over 90 end users/mailboxes from our local e-mail server to Microsoft Office 365- we needed consistent e-mail flow and confidence that the material was secure. DeckerWright Corporation helped us make this transition seamless and much easier than expected. Partnership for Children of Essex County is now better equipped to help our clients, thanks to DeckerWright Corporation!

  • 100% Satisfied Customer

    We selected DeckerWright Corporation just over a year ago and are very happy we did!  As a busy Veterinary office, having our systems running reliably is a must.  DeckerWright was able to fix some long nagging issues to get things running smoothly.  Getting technical support is easy- with their high tech software tools, they are able to jump on our machines remotely fixing things quickly without having to schedule a visit. If they do need to visit our office, they arrive on time.  If you’re searching for a good IT provider, check out DeckerWright Corporation.

  • Cybersecurity Training

    The cyber security class offered by DeckerWright was a valuable experience for our office. We learned a lot in a short amount of time that will help protect our business. Thank you Marshall and Courtney!

Latest Blogs

Why GIG Internet Doesn't Work

GIG

Verizon recently came out with its Gigabit internet connection service. We have several clients that have gotten the 1 GIG service only to find that they aren’t getting 1 GIG throughput when they run speed tests, including Verizon’s speed test. Why?

There are two main factors in explaining why clients aren’t getting 1 GIG speeds. The first is fine print. In speaking with the Verizon installers implementing 1 GIG service, they explained they certify 1 GIG service with speeds as low as 750 MGs. In visiting the Verizon FiOS web site, in the footnotes and fine print on the 1 GIG Internet speeds page, Verizon states they only guarantee speeds of 750 MGs on the 1 GIG service. That means the 1 GIG service is really Verizon marketing, and not what's getting delivered to customers. 

The second reason is technology. In order for a customer to achieve 1 GIG performance, everything between their device and the website or app they're using needs to support 1 GIG speeds. This is rarely the case. Typical device interface speeds are either 100 MGs (0.1 GIGs) or 1 GIG. Let’s look at a case where every firewall, router, wire and web site service being accessed has 1 GIG interfaces. If you're lucky enough to access that website when no one else is accessing it, you would achieve 1 GIG speeds. As soon as other people access the same internet resource, the 1 GIG pipe becomes shared, effectively reducing the throughput of your connection. To keep it simple, divide the pipe size by the number of simultaneous users to estimate the speed. New technology supports 10 GIG device speeds, but the technology is not widely deployed, and over 95% of the internet connected devices have 1 GIG or slower interfaces. When everyone was accessing the internet with 25 to 100 MG connections, 1 GIG interfaces were sufficient. Suddenly they are not.

The client’s local network and equipment also provide a bottleneck to achieving 1 GIG speeds. Many clients have older firewalls and networking equipment that only support speeds to 100 MGs. 95% of the firewalls we deployed at client locations will not support 1 GIG speeds. Firewalls, routers, switches and network cabling all have to be up to specs in order to achieve 1 GIG bandwidth from your wired devices.

Even after a client upgrades their physical infrastructure to support a 1 GIG connection, they are disappointed with the performance of their wireless devices. Turns out, they will need to upgrade their wireless access points and make sure their wireless devices support the latest 802.11ac standards. Most WiFi operates in the 802.11b/g/n 2.4 Ghz radio spectrum, which is where the majority of access points and wireless devices operate. Many of the newer wireless enabled devices will operate in the 5 Ghz frequency range which supports the 802.11a/n/ac wireless standards. Even if a client has a new access point and device that auto selects the right frequency and communications standard, WiFi technology adjusts the bandwidth according to the signal strength. The worse the WiFi signal, the slower the connection regardless of the WiFi technology.  To achieve 1 GIG on a wireless device, a client needs an 802.11ac access point, with a device that supports 802.11ac and the client must be standing within 10’ of the access point. If the client wonders away, or has walls between them and the access point, the speeds will drop dramatically.

If you're thinking of upgrading your internet connection to 1 GIG, contact DeckerWright Corporation so we can assess your network before you purchase the 1 GIG service to see if your network can support it.

Click HERE for more information on wireless technologies.

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Browser Wars - Round 2

browser wars

Since the inception of the World Wide Web in the mid-1990’s, there has been a battle between competing web browsers.  In the early days, the competition was between Netscape and Microsoft.  The competition got so intense, the US Department of Justice stepped in to regulate some of Microsoft’s behavior.  If you can’t remember Netscape, that’s okay, they are no longer in business.  For many years, Internet Explorer was the only browser in town so there was relative browser stability.

Today’s browser war is very different.  The top three browsers today are Microsoft’s Edge (Internet Explorer), Google’s Chrome and Mozilla’s FireFox.  Both Microsoft and Google have nearly unlimited funds to spend on developing their browser technology.  Unlike Netscape in the past that was relying on licensing revenue from people using their browser, Microsoft and Google have different revenue models that provide funding for their browsers.  Both see their browsers as a significant technology in the delivery of their core services.  The third browser, Mozilla’s FireFox, is developed based on Netscape technology assigned to a non-profit organization that doesn’t have the resources to match the big two, so they are always playing catchup.

Why are we experiencing so many browser issues?  Website development is based on the industry “standards” that are in place at the point in time a website is developed.  Remember Microsoft’s Silver Light?  Most people can’t.  It was a technology Microsoft was pushing as an alternative to Java.  Proprietary to Microsoft’s browsers, Silver Light never got traction in the market, so Microsoft killed it.  Unfortunately, there were some large websites developed using that technology.  Today we keep a copy of the last release of Silver Light in a safe place so that we can install it with Internet Explorer (IE) 11 for some clients.  Other technologies that have been consumed by the browser wars include Java and Adobe Flash.

Microsoft and Google have little regard for those dependent on their browser technology.  A seeming innocent security update can hobble websites.  What may have been an acceptable security method five years ago doesn’t cut mustard today.   For many clients, we have had to freeze browser versions so apps can continue to function.  Chrome is probably the worst in pushing out updates that break things.  Chrome automatically updates itself whether you want it to or not unless you are running the corporate (Stand Alone) version of the browser.  How plugins are secured and executed in each browser is different causing various problems with websites. 

Needless to say if Google comes up with a “standard” Microsoft doesn’t like, Microsoft won't implement it.  Different Microsoft plugins won’t work with Chrome.  There is a standard settings board that sets standards for browsers.  As with any standards setting board, it moves slowly to make changes.  Microsoft and Google regularly introduce technology in their browsers long before the technology is even presented to the standards board.  Since neither company can knock the other one off financially, the browser wars are going to continue long into the future.  Make sure you have all three browsers loaded on your computer.  You never know which one will work.

Click HERE for more information.

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Technology Provisioning

technology purchase

Every business relies on technology to run their business.  Where each company acquires their technology rests on a number of factors, including how much the company values staff time.  The purchasing of technology to place in service requires four phases.  The first phase is figuring out what to purchase.  The second phase is ordering the equipment.  The third phase is preparing the equipment for deployment and the final phase is deploying the equipment into the business.

The first technology purchasing phase entails researching the products available to solve a problem.  For example, a staff member needs a laptop.  The right solution has to factor in how the employee is going to use the laptop, the laptop manufacturer, the product warranty, delivery and price.  With hundreds of products to choose from, dozens of manufactures and an endless number of sources, it typically takes between 1 to 2 hours of research to select a manufacturer, model, source and price per item. 

Ordering the equipment can be complicated depending on the vendor.  Many vendors require being paid up front, or by credit card which can be a problem for public and non-profit entities.   Another common issue with online ordering systems, is they don’t verify product availability until after the order is placed.  This often happens on the Internet where items that are shown as “In Stock” are actually out of stock.  Following up on orders to determine delivery dates also takes up time.  Every order placed consumes about 1 hour of staff time for provisioning and follow-up.

Once the equipment arrives at the company, it has to be prepared for delivery to a staff member.  For a typical laptop, this means removing it from the box, turning it on, and going through the equipment setup wizard.  Once the setup wizard completes, all of the “bloatware” needs to be removed from the computer and any security patches needed to be downloaded and installed.  If there are any applications like anti-virus and Microsoft office, they need to be installed at this time too.  What if the laptop that arrives is either wrong or doesn’t work?  A common problem our clients encounter is ordering a cheap laptop that comes with the wrong version of the Windows 10 operating system.   In our experience in dealing with clients that self-provision, 1 in 4 orders will have a problem requiring 1 to 2 hours of staff time to straighten out and follow up on. 

The final phase of the technology purchasing cycle is deploying the technology to the staff.  If the client has a rigorous setup process, the computer delivered to the staff member should be ready to use.  However, most users have some local settings that they want to retain on the new system.  Migrating user settings and documents (known as the user’s profile) can take from 1 to 3 hours depending on the amount and type of data being transferred. 

DeckerWright Corporation provides technology provisioning services to our clients.  We take the time and stress out of the purchasing process.  We have flexible payment terms including credit card, ACH, check, cash, and purchase orders.  Using our Hardware as a Service (HaaS) program, we can even include the cost of the technology in a client’s monthly service amount.  Leasing options are also available to facilitate the acquisition of new technology.  Prices are competitive, but are higher than the lowest price that may be found on the Internet.  When a company factors in the time spent on the entire provisioning process, spending a little more to purchase through DeckerWright saves a company a lot of time and money.

Click HERE for more information.

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Latest Blog

Verizon recently came out with its Gigabit internet connection service. We have several clients that have gotten the 1 GIG service only to find that they aren’t getting 1 GIG throughput when they run speed tests, including Verizon’s speed test. Why?There are two main factors...

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