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Understanding IT

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Free IT Whitepaper

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This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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By now you should already be aware of phony calls from "Windows Support". Because of such calls I have a strict “if I don’t recognize the number, I don’t pick up” policy. Unfortunately, that policy doesn’t fly for calls coming to my office phone.Hackers know that you’re more...

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